Operational Excellence Course 2019

Operational Excellence (OE) is a philosophy, teamwork and problem solving resulting in continuous improvement throughout the organization by focusing on the needs of the customer, empowering employees and optimizing existing activities in the process. Implementation of OE for UiTM has become a core mission. Due to that, InQKA has organized three series of OE workshop aimed to achieve the objectives that have been set.

Series 1

Date: 14 Feb 2019

No of Participants: 23

Venue: Smart Class Room, Tingkat 4 Menara SAAS UiTM Shah Alam

Series 2

Date: 7 Mac 2019

No of Participants: 53

Venue: Bilik seminar Kolej Melati UiTM Shah Alam

Series 3

Date: 28 Mac 2019

No of Participants: 35

Venue: Bilik seminar Kolej Melati UiTM Shah Alam

Series 4

Date: 17 April 2019

No of Participants: 41

Venue: Bilik Seminar Kolej Mawar UiTM Shah Alam

The focus participants for this workshop were the Head of Quality Unit, Quality Trainer and Excellence Team Members of Responsibility Centers (PTJ) in UiTM. The workshop also was delivered by Ts. Associate Professor Dr Nik Rosli Abdullah, Director of Quality System and Operational Excellence

This workshop benefited the participants through effective and attractive approach of consistency management process across a complex organization, long term value creation, improved responsiveness and productivity, lower cost as well as reduced errors or defects.